Once the meal at the restaurant ends, there comes that scary moment: Leaving the tip.
This process, by which waiters are, basically, turned into servants, depends prinicipally on one
factor: Was the service good or not? Was the waiter attentive (but not overbearing), intuitive, reliable, friendly (but not chummy), helpful, efficient, knowledgable about the menu and wine list and generally clean in appearance and apparel?
If that was the case, tip 20 percent of the bill excluding tax. (We’ll get back to that issue in a moment.) Sorry, but the old 15 percent is no longer sufficient.
For varying degrees of not-so-good service, reduce the amount of the tip by whatever amount you deem appropriate, though there’s no need to humiliate a waiter for a few gaffs or missteps; remember, as several people have pointed out on previous posts to “Whining and Dining,” a great deal of what we think of as mediocre service is the result of lack of instruction or inadequate training on the part of a restaurant’s management. It’s a different case if a waiter has been deliberately rude or arrogant, though I have found that a rare occurrence in almost 20 years of reviewing restaurants for The Commercial Appeal.
In Memphis, the minimum wage for waiters is $2.13 an hour; then there are the tips. The check the waiter receives from the restaurant for the hourly wage, however, usually equals zero, because social security and unemployment taxes on tips must be paid off the top, and that amount comes out of the hourly wage. Plus, many restaurants practice what’s called “tipping out,” which means that waiters give a small portion of their tips to the bartender (who makes the drinks or pours glasses of wine for the table), the food runner (who brings the food to and often clears the table), and the wine steward (if one has helped the table choose a bottle of wine). Of course the bartender, the food runner and the wine steward receive the federal minimum wage or higher, so the portion of “tipping out” they receive from waiters represents a nice extra amount of cash.
I mean, it’s not easy to earn a living as a waiter, unless you’re a well-known, longtime waiter at a high-end restaurant.
The reason you should calculate your tip on the bill before various taxes are applied
is that those taxes have nothing to do with the restaurant and the effort of everyone involved that went into producing your meal and entertaining you; waiters shouldn’t expect a slice of tip on the tax the city is charging you for spending your money.
And if you’re in a restaurant where wine is served, examine your check carefully. State and city taxes on wine are supposed to be included in the price of the wine as stated on the wine list — and they add up to about 25 percent. My point is that the restaurant should not calculate the tax portion of your bill on the wine; you’ve already paid that.
Image from HowStuffWorks.com.
Responses to “Take a Tip from Me”
August 11th, 2007 at 11:13 am
Apparently, Fredric, this is a touch subject. I agree with you that the tip should only reflect the performance of the server as they have no control over anything else in the restaurant. If there is anything else you do not like you should ask to speak to the manager. You should never “take it out” on your server.
August 13th, 2007 at 10:10 am
I resent having to tip. I feel that the employer should pay a fair wage and that the amount charged for a dish should include the cost of serving the food. After all, Macy’s can’t get away with paying salespeople less than minimum wage and expect the customers to make up the difference by tipping when someone bags your purchase - so why should a restaurant?
Also most people don’t realize that the IRS assumes that waitrons make a certain level of tips and if tips reported are under that amount, the difference has to be made up to the IRS. And the “tipping out” system that Fredric mentions here can mean that a lot of the tip your server picks up off the table goes to others. The Seattle Times just last week wrote a great article on this topic “Those tricky tips - How restaurants slice up the gratuity pie” at http://seattletimes.nwsource.com/html/foodwine/2003826000_taste08.html .
Speaking of Seattle - our own Leslie Kelly has left the Seattle Post-Intelligencer (seems like such a short time ago that she left the CA) and is now running the Whining and Dining blog as a freelancer - http://lesliekellywhininganddining.blogspot.com
August 13th, 2007 at 6:16 pm
GrantParish, thanks for the heads up about Leslie’s new gig. I am of the same opinion you are about tipping. It’s a necessary evil as things stand now, but I think restaurants should be required to pay their servers a decent wage. Customers wouldn’t be able to prove it if prices went up to compensate for the difference, but at least they would have the option of not frequenting a restaurant anymore if that became the case. Since tipping is everywhere, there’s not really much of a way around it. But everyone loses in the end - the servers, the customers, & the establishments. Servers don’t stay at a place long if their tips aren’t enough to keep them alive.
August 14th, 2007 at 6:39 am
I’d have to disagree that with tipping system in place “everyone’s losing”. And customers here are the first ones winning, as waiters are more interested in giving good service when their pay directly depends on it.
In a non-high-end, non-corporate, independent establishment you can’t spend too much time and money on recruiting and interviewing people, aтв sometimes when owner/manager is himself involved in the kitchen or on the floor, it’s impossible to keep in place a due internal control system that would allow you to guarantee that waiter is doing a good job.
And while tips aren’t the “cure for all”, they do provide you as a restaurant manager with some assurance that service level provided by your floor staff is on a due level (of course, if due training was in place), as yoг know that aside from “i want to do a good job” your waiter also knows that “if I don’t do it, I get penalized, and won’t have nobody but myself to blame for it”.
In Russia tips are only coming aboard, now you’re expected to either go “no change please” or if you’re nice, leave 10-12% of a bill. Needless to say service is horrible in most places.
My personal opinion though is that while 18-20% is the right amount, there are certain items that should be tipped differently, like it alway should be $1 per beer - no matter if its a $2.5 bud or $10 european limited edition keg. Breakfast is always at least $2 (it often adds up for more than 20% - but that just makes sence as breakfast service is just the same as lunch service, while it’s just the price of breakfast is lower, but is that a servers fault?)



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